Frequently Asked Questions

MamaLift and MamaLift Plus are innovative digital therapeutic programs designed to support the mental health of new and expecting mothers. MamaLift: A self-guided program offering evidence-based exercises and tools to help mothers build emotional resilience and manage the unique challenges of pregnancy and postpartum life. MamaLift Plus: An FDA-approved Prescription Digital Therapeutic that provides a clinically validated, structured approach to treating symptoms of postpartum depression. Both programs are 8 weeks long, require just 5-10 minutes of daily participation, and are accessible 24/7 via a user-friendly app, making them easy to fit into even the busiest schedules.

MamaLift is ideal for mothers seeking a flexible, self-guided program to help build emotional resilience, manage stress, and support their overall mental well-being. MamaLift Plus is a prescription-only digital therapeutic intended to provide neurobehavioral interventions to patients 22 years of age and older, as an adjunct to clinician-managed outpatient care. MamaLift Plus treats mild to moderate postpartum depression by improving a patient’s symptoms of depression.

MamaLift and MamaLift Plus are 8-week digital therapeutic programs grounded in evidence-based methodologies to support emotional well-being during pregnancy and the postpartum period. Structured Daily Engagement: The programs are designed to require only 5-10 minutes of daily participation, ensuring accessibility for mothers navigating busy schedules. Evidence-Based Techniques: The programs incorporate scientifically validated practices, including guided journaling, mood tracking, and mindfulness exercises. These activities aim to enhance emotional resilience and support the brain’s ability to process and regulate emotions effectively. Tailored to Individual Needs: MamaLift offers a self-guided approach for general mental wellness, while MamaLift Plus provides an FDA-approved Prescription Digital Therapeutic specifically for the treatment of postpartum depression, using clinically validated interventions. Convenient Accessibility: Both programs are accessible 24/7 via a user-friendly app, providing flexibility to engage with the exercises at a time that works best for the user, even during moments like a baby’s nap.

MamaLift and MamaLift Plus were developed to address a critical gap in mental health care for mothers during pregnancy and the postpartum period. Despite the significant prevalence of postpartum depression (PPD) and other emotional challenges during this time, many women face barriers to accessing effective, timely, and affordable mental health support. MamaLift was created to provide a self-guided, evidence-based program that empowers mothers to proactively build emotional resilience and manage stress in a flexible, accessible way. MamaLift Plus was developed as an FDA-approved Prescription Digital Therapeutic to offer a clinically validated, structured treatment option for mothers experiencing postpartum depression. Both programs were designed with the understanding that mothers often juggle busy, unpredictable schedules. They ensure support is available 24/7, requiring only 5-10 minutes a day, and can be accessed anytime, even with a baby in your arms. By making scientifically supported mental health tools available at their fingertips, MamaLift and MamaLift Plus aim to improve maternal mental health outcomes and support mothers during one of life’s most transformative and challenging times.

The self-guided, on-demand therapy lessons in MamaLift and MamaLift Plus are designed to provide practical skills for managing emotional challenges during pregnancy and postpartum. These lessons are based on evidence-based therapeutic approaches and aim to build emotional resilience and reduce symptoms of postpartum depression. Quick and Convenient: Lessons take just 5-10 minutes a day and can be completed anytime, anywhere—whether during a quiet moment or while your baby naps. Engaging and Practical: Each lesson includes a brief video or interactive activity that teaches you techniques such as mindfulness, emotional regulation, or stress management. Reinforced Learning: After completing a lesson, you’ll engage in a related activity, such as guided journaling or a calming mindfulness exercise, to help solidify the skill. These lessons are a key part of the 8-week programs, empowering you with tools to navigate the challenges of motherhood more confidently.

MamaLift and MamaLift Plus are designed to fit seamlessly into your schedule, even on the busiest days of motherhood. MamaLift: 5 days a week, 5-10 minutes per day MamaLift Plus: 6 days a week, 5-10 minutes per day

MamaLift and MamaLift Plus are not intended to be used as standalone treatments. They are designed to complement your overall mental health care plan. If you are currently taking medication, including medication for the treatment of postpartum depression or other mental health conditions, you should continue your treatment as directed by your healthcare provider. If you feel that your symptoms are worsening or if you have thoughts of harming yourself or others, please contact your healthcare provider, dial 911, or go to the nearest emergency room immediately.

Yes, MamaLift and MamaLift Plus are effective tools for supporting maternal mental health, with their effectiveness grounded in clinical research and evidence-based practices. MamaLift: Designed to build emotional resilience and promote overall mental well-being, MamaLift utilizes techniques such as mindfulness, guided journaling, and mood tracking. These approaches are backed by scientific studies demonstrating their ability to reduce stress and improve emotional regulation. MamaLift Plus: This FDA-approved Prescription Digital Therapeutic has been clinically validated for the treatment of postpartum depression (PPD). In clinical studies, MamaLift Plus demonstrated significant improvements in reducing symptoms of PPD, with participants experiencing enhanced emotional well-being and better coping mechanisms by the end of the 8-week program.

Yes, MamaLift and MamaLift Plus are safe to use. As smartphone-based digital therapeutic programs, they do not have medication-like side effects. While using MamaLift or MamaLift Plus, if you feel that your symptoms are worsening or if you experience thoughts of harming yourself or others, please contact your healthcare provider, dial 911, or go to the nearest emergency room immediately.

You can communicate with a therapist through two options: Chat Messenger: You can send messages and chat with your therapist anytime via the in-app chat messenger. Video Chat: If you prefer a face-to-face conversation, you can schedule a video chat with your therapist at a time that works for you.* Both options allow you to get support when you need it, in a way that fits your schedule. If you need assistance with scheduling or messaging, feel free to contact our support team. *Two video therapy sessions are included. Reach out to your therapist and they will schedule additional sessions as needed.

You can reach out directly from within the MamaLift or MamaLift Plus Applications. Alternatively, you can email support@mymamalift.com

MamaLift: No prescription is required. MamaLift is a self-guided program that anyone can access to support their mental well-being during pregnancy and postpartum. MamaLift Plus: Yes, a prescription is required. MamaLift Plus is an FDA-approved Prescription Digital Therapeutic specifically designed for the treatment of postpartum depression (PPD). To access MamaLift Plus, you can consult with your healthcare provider or complete a virtual consultation through us to determine if MamaLift Plus is the right treatment option for you. Both programs are designed to make mental health care accessible and easy to integrate into your daily life.

MamaLift Plus can be prescribed by licensed healthcare providers, including: Primary care physicians Obstetricians and gynecologists (OB/GYNs) Mental Health Professionals Nurse practitioners Other qualified medical professionals Additionally, if you don’t have an existing provider, you can complete a virtual consultation through us to receive a prescription for MamaLift Plus. This flexibility ensures that accessing the care you need is as simple and convenient as possible.

MamaLift Plus is indicated for adults aged 22 and older, in alignment with FDA medical device regulations. According to the FDA, individuals younger than 22 are classified as pediatric, requiring different clinical evaluation criteria. The clinical studies for MamaLift Plus specifically included adults aged 22 and older, focusing on individuals experiencing postpartum depression. The evidence supporting the effectiveness and safety of MamaLift Plus is based on this population. If you have questions about whether MamaLift Plus is appropriate for your needs, consult your healthcare provider or schedule a virtual consultation with us.

Determining whether MamaLift or MamaLift Plus is the right choice for you depends on your mental health needs and goals. Here’s how you can decide: MamaLift: If you’re looking for a self-guided program to support your emotional well-being during pregnancy or postpartum, MamaLift may be a great fit. It does not require a prescription and is accessible to anyone. MamaLift Plus: If you’re experiencing postpartum depression (PPD) symptoms, MamaLift Plus might be the right option. This FDA-approved Prescription Digital Therapeutic is specifically designed to treat PPD. To access MamaLift Plus, there are two ways to get a prescription: Talk to your current provider: Discuss your symptoms with your healthcare provider and ask if MamaLift Plus is right for you. Start a virtual consultation: You can complete an online assessment with a telehealth provider through us and, if appropriate, receive a prescription—all from the comfort of home. For more details, visit our "How to Get" page.

You will receive an SMS text and email with next steps to download. You will have a short onboarding call with one of our therapists.

The total cost of MamaLift is $650, while MamaLift Plus is $750. It is possible that some or all of MamaLift Plus may be covered by your insurance.

MamaLift Plus is an innovative digital therapeutic program, and while some insurance companies may not yet cover it, many insurance plans now offer coverage for FDA-approved digital therapeutics like MamaLift Plus. Please check with your insurance provider to see if MamaLift Plus is covered under your plan. Additionally, as MamaLift and MamaLift Plus are FDA-approved medical devices, you can use your HSA (Health Savings Account) or FSA (Flexible Spending Account) to pay for the programs.

To access a virtual consult for MamaLift Plus, simply tap Get Started on our website. There, you’ll answer a few questions to help determine if MamaLift Plus is the right treatment for you. What do I need to be prepared for the consult? ID: Have a valid form of ID ready for verification. Payment: Have a payment method available. Please note that the fee for the virtual consult is separate from the cost of MamaLift Plus, and is similar to a typical copay for a doctor appointment. Once the consult is complete, you’ll receive a prescription if MamaLift Plus is deemed appropriate for your treatment needs.

Please use the same mobile number that the pharmacy is using to send you text messages about your prescription for MamaLift Plus. For consistency, it's also recommended that you set up your account on the same device you plan to use for the entire course of treatment. This ensures you receive important updates and notifications about your treatment without any issues.

If you did not receive a confirmation email or text verification, please follow these steps: Re-enter your email/phone number: Double-check that the email and phone number entered are correct. Confirm your phone number: Ensure that the phone number you provided matches the one used by the pharmacy to send you prescription-related messages. If the issue persists, please contact our support team for further assistance.

To change your name, follow these steps: Open your profile: Tap the icon in the top right corner of the app to access your profile. Edit your name: Once in your profile, you can update your name as needed. If you encounter any issues or need further assistance, please reach out to our support team. NEED TO CONFIRM THIS IS WHERE PROFILE IS IN NEW DESIGN

To change your phone number, follow these steps: Open your profile: Tap the icon in the top right corner of the app to access your profile. Update your phone number: Once in your profile, you can edit and update your phone number. If you need further assistance or encounter any issues, feel free to contact our support team.

To change your password, you have two options: Reset from your profile: Tap the icon in the top right corner of the app to access your profile, where you can update your password. Use the "Forgot password" link: On the login screen, tap the "Forgot password" link to reset your password via email. If you continue to experience difficulties, our support team is here to assist you.

If you forgot your password, follow these steps: Click "Forgot password": On the login screen, tap the "Forgot password" link. Reset via email: You will receive an email with instructions to reset your password. Set a new password: Follow the instructions to create a new password and regain access to your account. If you don’t receive the email or have trouble resetting your password, please contact our support team for assistance.

You can download MamaLift or MamaLift Plus from the Google Play Store or the Apple App Store. To download, ensure you have an internet connection on your phone. If you're experiencing trouble downloading, check your connection to ensure it’s stable.

To log in to your account, ensure you’re using the correct email address and password that you used during setup. If you're having trouble logging in, double-check that the credentials are correct. If you’ve forgotten your password, simply tap the “Forgot Password?” link on the login screen. Follow the prompts to reset your password and regain access to your account. Logging in on a new device: If you’re trying to log in on a new or different device, make sure you’ve downloaded and installed the app. Use the same login credentials (email address and password) you originally set up when you first registered for MamaLift or MamaLift Plus. If you continue to experience issues, please reach out to our support team for assistance.

If you get a new phone during your treatment with MamaLift or MamaLift Plus, your data and progress should be saved as long as you use the same login credentials. Simply install the app on your new phone, sign in with your original email address and password, and your progress will be accessible.

If you get a new phone number during your treatment with MamaLift or MamaLift Plus, you can easily update it in your profile settings. To change your phone number: Tap the icon in the top right corner of the app to open your profile. Update your phone number in the profile settings. If you encounter any issues or need help, please reach out to our support team for assistance.

We take your privacy and security seriously. Your data will be used in accordance with our Privacy Notice and consistent with your privacy choices. We may use and share your data for purposes related to treatment and improving the services we provide. Once you begin treatment, you can review and adjust your privacy settings under "Privacy Choices" in your profile. Your trust is important to us, and we are here to answer any questions regarding your data.

If your phone is lost or stolen, as long as your phone is locked, your data will remain secure and cannot be accessed by others.

You can find the privacy policy here. NEED TO ADD LINK HERE.

You can view the Terms of Use and Privacy Notice within the app. Simply go to your profile and tap on the relevant links, or visit our website for direct access. If you have any questions about these documents, feel free to contact our support team.